Before You Hit SEND

Before You Hit SEND

How many times have you reacted instantly to an email with a “justified” emotional response, only to regret it later? As human beings, we get provoked by situations and other people. Brain scientists refer to this as “amygdala hijacking”.  It’s a survival response...
No Problem

No Problem

I hate it when people respond to my “thank you” with “no problem”.  Just drop the slang and say “you’re welcome” has always been my point of view. But “no problem” is starting to grow on me. I’m beginning to really appreciate...