by arnoudse | Feb 24, 2015 | Connect, Discover, Lead, Vitality
“Even without seeing her, I can tell when she is in the office; she’s like sunshine on a cloudy day. Her positive energy is so contagious.” This is how a senior executive recently described the impact one of my clients has on everyone in the corporate office. Just by...
by arnoudse | Feb 17, 2015 | Discover, Lead
I just arrived in Tampa, FL., happy to leave over six feet of snow in Boston. I flew on JetBlue, my favorite air carrier. But my loyalty will be severely tested this year. Up until now, JetBlue has courageously refused to follow the rest of our domestic air carriers...
by arnoudse | Feb 3, 2015 | Connect, Lead
Shake shack is going public. The “better burger” chain, from humble beginnings as a food stand 14 years ago in New York City’s Madison Square park has inspired incredible customer loyalty and explosive growth. You can find Shake Shacks in Dubai,...
by arnoudse | Jan 20, 2015 | Discover, Lead, Obstacles
Most of my coaching clients tell me that growth — sustainable growth — is their top priority; e.g., growing their businesses, developing talent and accelerating their own learning and growth as leaders. They want growth that contributes to the good of the...
by arnoudse | Jan 13, 2015 | Discover, Obstacles
Fast food. Instant winnings. Real time communications. We glorify instant gratification in every conceivable realm. But at what cost? By seeking results without effort we miss out on mastery. We deal in sound bites rather than thoughtful discourse. We grab “silver...